Welcome

Thank you for renting this id. Buzz on GetAround

License plate number: EE91813

We greatly appreciate that you have chosen to rent this car. On this page you can find some information that may be useful when you are out driving. If you have any problems, you can contact us inside the GetAround app.

Parking

The car does not have a fixed parking space, but it has resident parking in Zone A. Here is a list of where experience shows there are available spots:

Oscars Gate - https://maps.app.goo.gl/v7MSfGTty2sawkpo7

Hegdehaugsveien - https://maps.app.goo.gl/CugHFmNv1QMCG3wS8

Charging when handing the car back

The car must be returned with at least the same charging percentage as when it was picked up. If you need to charge at the last minute, you can find a fast charger here:

https://maps.app.goo.gl/pgscgwmieBxmGW1C7

Charging along the way

Tip: For the car to charge at maximum speed, the batteries must be "warm." It is therefore wise to wait to charge until you have driven for a while. The car's range calculation is quite good, so to shorten the trip, feel free to wait until the battery is at 10-15% before charging. If the car is to be parked overnight, it is faster to charge it before you park than the next morning.

At fast-charging stations, you can use the cable connected to the station. If the charger does not have a charging cable, you will find a charging cable for both charging stations and ordinary outlets in the trunk under the cover.

Questions and Answers

How do I lock and unlock the car? Locking and unlocking is done in the GetAround app. Go to the rental details and you will find the locking button there. You do not need a key to start the car.

The car says the immobilizer is activated? Lock the car in the app and unlock it again. This deactivates the immobilizer.

The car is charging slower than expected? The car adjusts the charging speed depending on the battery temperature and the charging percentage. It charges fastest when it has been driven a little and the charging percentage is under 20%.

The car wont charge and the cable is stuck? This sometimes happens when the charging station fails to start charging. To resolve this do the following:
1. Use the screen or app for the charging station to cancel the charging.
2. Wait a minute or two.
3. If there is no lights on the charging port, try to pull the cable.
4. If the cable is still stuck: Lock and unlock the car twice using the app.
5. Wait two minutes.

Other questions? See the help pages in the GetAround app, or contact me through the GetAround app.